Contents

Introduction  Methodology and Data Flow  Creating a Report Template  Creating and Editing a Questionnaire       Creating a New Questionnaire       Opening a Questionnaire       Editing a Questionnaire       Saving a Questionnaire       Copying a Questionnaire       Refreshing the Keyword List       Checking Unused Keywords       Opening the Report Template       Creating a Blank Questionnaire Form       Exporting Questionnaires to the Pocket PC       Importing a Questionnaire  Entering Survey Data  Merging Survey Data  Using Text Macros  Getting Technical Support  Glossary  Glossary of Terms  Index  Copyright Notice